Subscription terms
Effective version dated 26 August 2026
Plan
Pro includes 50,000 requests per calendar month, 120 requests per minute and 3 active keys. It uses the same API contract and endpoints as Free. There are no overage charges: excess requests receive HTTP 429.
Price and term
The price is EUR 19 per year, the total amount charged, with automatic renewal. Pacific Knowledge currently operates under the local small business VAT exemption; invoices state that VAT is not applicable under this exemption. The treatment will be updated before billing if the publisher’s tax status changes.
Payment
Payment is collected through hosted Stripe Checkout. Fenua API neither receives nor stores card numbers. Pro is activated only after a signed Stripe webhook is received.
Renewal and cancellation
Users can cancel online in the Stripe billing portal linked from the dashboard. Cancellation takes effect at the end of the paid period and Pro remains available until then.
Failed payment
Stripe may retry failed payments. The account returns to Free after definitive non-payment or expiry, with no overage billing.
Withdrawal, mediation and disputes
An initial subscription can be cancelled and fully refunded within fourteen days after payment by writing to contact@pacificknowledge.dev; the account then returns to Free. Renewals can be cancelled before the due date in the Stripe portal and are refunded where mandatory law requires it or when a billing error occurred. The parties first attempt an amicable resolution of any complaint.
Support
Billing questions can be sent to contact@pacificknowledge.dev. Invoices and payment methods are available in the Stripe portal.
Last updated: 26 August 2026.